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Terms of Service

Last updated: 26 May 2026

Plain-English summary. By using this website or booking a LeadaLine demo, you agree to a few common-sense rules: don't abuse the site, treat the information here as marketing (not a binding offer), and accept that we'll do our best but can't promise a particular outcome. A separate written service agreement covers anything you actually pay us for.

1. About these terms

These terms govern your use of the LeadaLine website at leadaline.com and any free-to-use tools on it (including the interactive demo, the missed-call calculator and the booking forms). If you become a paying client, a separate Service Agreement signed between us will govern the LeadaLine AI Office Team service itself.

2. Who we are

"LeadaLine", "we", "us" and "our" refer to LeadaLine, a UK service-business technology provider. Contact: admin@leadaline.com, 07749 342966.

3. Permitted use of the website

You may browse the site, try the demo, use the calculator and book a call free of charge, provided you do not:

  • Use the site or any of its tools for an unlawful purpose, or in any way that infringes someone else's rights.
  • Submit false or misleading information through any form.
  • Attempt to overload, scrape, reverse-engineer, copy, or compromise the site or the systems behind it.
  • Use the live voice demo to abuse or harass anyone, or to attempt to extract proprietary data.

4. Information on this site

The site is marketing material. Figures shown in the missed-call calculator, the homepage "this week across pilot clients" strip, and similar tools are estimates and aggregate examples. They are designed to illustrate the kind of value LeadaLine can deliver and do not constitute a guarantee, forecast, or contractual promise for your business.

The "early client pilot" pricing, the "spots remaining" indicator and any "risk-free first month" wording reflect our current pilot programme. Specific commercial terms (including refund eligibility) are set out in the Service Agreement you sign before becoming a paying client.

5. Bookings and demos

Booking a demo through the website creates no obligation on either side beyond the agreed call. If you don't show up, we'll usually try once or twice to rearrange. If you'd like to cancel, just email us.

6. Intellectual property

The site design, copy, code and branding are owned by LeadaLine or our licensors and are protected by UK and international copyright. You may share links to pages on leadaline.com, but please don't copy, republish or modify substantial parts of the site without our written permission.

7. Third-party services

The site embeds or links to third-party services — including a booking calendar widget and a voice-AI provider that powers the interactive demo. Use of those services is also governed by their own terms and privacy policies. We're not responsible for their availability or behaviour.

8. Disclaimers and limitation of liability

To the maximum extent permitted by UK law:

  • The website and its free tools are provided "as is", without warranty of any kind, express or implied.
  • We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.
  • We are not liable for any indirect, incidental, consequential or punitive damages, or for loss of profit, revenue, data or business opportunities, arising from your use of the website or its tools.

Nothing in these terms limits any liability that cannot lawfully be limited — including liability for death or personal injury caused by negligence, or for fraud.

9. Governing law

These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes

We may update these terms from time to time. The "last updated" date at the top of the page will reflect the most recent version. Continued use of the site after a change means you accept the updated terms.

11. Contact

Questions about these terms? Email admin@leadaline.com.

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